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brian_kama
Posts: 1
Joined: Tue Nov 05, 2019 4:41 pm

Analytics dashboard freezes on custom date range

Mon Aug 09, 2021 11:55 pm

Setting a custom date range for the analytics dashboard freezes the browser and I have to forcibly kill the tab and reload the page to use the website again.

Is this a known issue? Let me know if I should post more information.
Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: Analytics dashboard freezes on custom date range

Tue Aug 10, 2021 8:37 am

Hi,

I've tested your scenario, but I cannot reproduce the behavior.

In order for us to further investigate this issue, can you please send us by email to support at advancedinstaller dot com the following details:
your application "Name", "Tracking Code" and which browser you are using.

You can find these details on the "App Settings" tab of the Installer Analytics website.
analytics.png
analytics.png (58.96KiB)Viewed 28958 times

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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