dybalabj
Posts: 58
Joined: Thu Jan 09, 2014 2:00 am

Installer aborts with error 1001 if unable to download prerequisites

Thu May 18, 2017 9:20 pm

Hello,

If my installer is unable to download any of its prerequisites, I get an "Error 1001" dialog and the installer aborts with "Setup ended prematurely because of an error." This appears to be the case since AI 13.5, and is still an issue with AI 14.0.1. My prerequisite is set to "Continue with main installation even if prerequisite is not installed", but the error still occurs. I also made sure "Show error if the prerequisite is not downloaded correctly" was not checked.

I've attached a sample *.aip project to reproduce the issue.

Thanks,

Brandon
Attachments
AIWebPrereqError.zip
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Sorin
Posts: 663
Joined: Mon May 08, 2017 1:03 pm

Re: Installer aborts with error 1001 if unable to download prerequisites

Fri May 19, 2017 12:18 pm

Hello,

We have tested your scenario and we can reproduce and confirm this issue. A fix will be available in a future version of Advanced Installer, thank you for bringing it to our attention. Until then, the only workaround is to include the prerequisite in the package, avoiding installing them from URLs. Thank you for your understanding.

Best regards,
Sorin
Sorin Stefan - Advanced Installer Team
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Dan
Posts: 4513
Joined: Wed Apr 24, 2013 3:51 pm

Re: Installer aborts with error 1001 if unable to download prerequisites

Fri Jul 28, 2017 1:17 pm

Hello,

This was fixed in version 14.2 of Advanced Installer released on July 26th, 2017.

Best regards,
Dan
Dan Ghiorghita - Advanced Installer Team
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