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pjones
Posts: 5
Joined: Wed Nov 22, 2023 4:24 pm

Is there a limit on the number of times a licence can be registered per day?

Thu Feb 22, 2024 5:53 pm

Is there a limit on the number of times a licence can be registered per day?

The reason I ask is that we use a Jenkins build process on an AWS server and each time a build runs, the process registers the AI licence.

We have found that after a few times running the build in the same day, the build errors with the following message:

"Unable to register Advanced Installer. Network connection problem or wrong licence id"

Any idea why this happens?

Cheers
Pete
Catalin
Posts: 6506
Joined: Wed Jun 13, 2018 7:49 am

Re: Is there a limit on the number of times a licence can be registered per day?

Tue Feb 27, 2024 4:29 pm

Hello Pete,

Currently, there isn't a limit of activations. However, we might add a limitation to 10 per 5 minutes.

Are you able to consistently reproduce this on your environment?

I'm thinking it might actually be the first part of the message, namely a network connection problem.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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