cogs33
Posts: 3
Joined: Tue Sep 27, 2022 5:06 pm

Fonts installed with ADV cannot be removed with system control panel

Tue Nov 21, 2023 5:13 pm

Fonts that have been installed with Advanced Installer cannot be removed by the user with the system control panel for fonts. Clicking the Remove button simply does nothing (Windows 10).

Right-click on the fonts in Explorer and "Install for all users" replaces them and then they can be removed by the user. I suspect this is an access permission problem, but how to fix it?

Is there a setting I am missing that needs to be changed?

cogs33
Posts: 3
Joined: Tue Sep 27, 2022 5:06 pm

Re: Fonts installed with ADV cannot be removed with system control panel

Wed Nov 22, 2023 8:53 am

Ok it turned out the fonts have been added and installed in a subfolder below "Fonts" which caused the problem.
Advanced Installer should maybe warn about that. I was not aware that subfolders are not allowed.

Catalin
Posts: 6506
Joined: Wed Jun 13, 2018 7:49 am

Re: Fonts installed with ADV cannot be removed with system control panel

Wed Nov 22, 2023 12:09 pm

Hello,

Thank you for your followup on this and for sharing your findings with us.

If you require any further assistance, please let me know and I will gladly assist.

Best regards,
Catalin
Catalin Gheorghe - Advanced Installer Team
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