Aswathy Jaganath
Posts: 11
Joined: Mon Jul 03, 2023 7:04 am

An error while installing an application

Tue Dec 26, 2023 7:37 pm

When we install an application we got an error,

"MSI (s) (18:A0) [23:20:43:532]: Note: 1: 2262 2: CustomAction 3: -2147287038
CustomAction DeleteTPWFolderFromZymark returned actual error code -1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (18:A0) [23:20:43:559]: Note: 1: 1722 2: DeleteTPWFolderFromZymark 3: C:\Windows\Installer\MSI50FE.tmp 4: /EnforcedRunAsAdmin /RunAsAdmin /dir APPDIR "C:\Program Files (x86)\Sotax\TPW\DeleteTPWFolderFromZymark.vbs" C:\Program Files (x86)\Sotax\TPW\DeleteTPWFolderFromZymark.vbs
Action ended 23:20:45: LaunchFile. Return value 0.
MSI (s) (18:A0) [23:20:56:296]: Product: Sotax TPW -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action DeleteTPWFolderFromZymark, location: C:\Windows\Installer\MSI50FE.tmp, command: /EnforcedRunAsAdmin /RunAsAdmin /dir APPDIR "C:\Program Files (x86)\Sotax\TPW\DeleteTPWFolderFromZymark.vbs" C:\Program Files (x86)\Sotax\TPW\DeleteTPWFolderFromZymark.vbs "

I attached a screen shot of the error happened along with this. Can you please go through it and found out a solution for the error
Attachments
zymark_Error.PNG
Image for the error
zymark_Error.PNG (53.22KiB)Viewed 8545 times

Liviu
Posts: 1026
Joined: Tue Jul 13, 2021 11:29 am
Contact:  Website

Re: An error while installing an application

Wed Jan 03, 2024 8:49 am

Hello,

As I see, my colleague Dan has replied to you over the email.

Please continue the conversation there to avoid duplicate threads.

Best regards,
Liviu
________________________________________
Liviu Sandu - Advanced Installer Team
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