You might consider putting your project files under some sort of version control. That way you can always revert back to your most recent known-good version.
FYI, I just installed version 11.5, and the problem persists.
Also, another symptom I noticed is that the install process is still running in Task Manager (both msiexec.exe and my install package), even after I click the Finish button and close the installer UI.
Daniel, Thanks for getting the debug DLL started, I appreciate the support. In answer to your questions, I do not have a proxy server enabled in IE. I also tried downloading the Visual C++ installer from IE using the URL defined in the AIP file, and it downloads and installs just fine. I tried runni...
Is there any way I can determine what specific error the AI_DownloadPrereq custom action generated? The most details I can get out of the verbose MSI log is just a generic "1603" error. If there was a way to get more information from the custom action, I could probably pinpoint a more specific cause...
I tried extracting the prerequisites to a temp folder, as well as directly to the C:\ drive, but the error still occurs. I did confirm that the user has write access to the AppDataFolder (considering it's in the user's profile directory, I expected it would). I have been doing all of my testing on a...
I did reproduce your behavior when logging into the built-in Administrator account. I still have the "Installer ended prematurely because of an error" message when logged in as any other user, but running the installer as Administrator. The MSI log indicates the error occurs somewhere in the AI_Down...
Ah, I think I see the difference. I'm logged into an account with Administrator privileges, but not the built-in Administrator account (I believe this account is disabled by default). When I said I would "run as Administrator", I was referring to right-clicking on the exe and selecting the "Run as A...
Teodor, I tested the file you attached, and running the setup as Administrator with UAC set to Default still gives the same error. If I disable UAC, then the installer works, even as Administrator. Also, the project file you attached generates a setup file called "AI-P f28885.exe". If I rename this ...
Daniel, After some further testing, I've narrowed down the issue to administrator privileges. My prerequisite does require admin privileges during install, but my main application does not. If I uncheck "Run as administrator" in the application's AIP, then the prerequisite downloads and installs suc...
Daniel, I ran some more tests and found the following: 1. Test computer is running Windows 7 x64. 2. The test computer has no antivirus. 3. Windows firewall was disabled. 4. Windows user account is an Administrator. 5. The AIP project indicates the setup exe should run as Administrator. 5. When UAC ...
Hello, I have a Professional setup package with a web-based Post-install prerequisite. Sometimes this prerequisite downloads and installs OK, but sometimes the AI_DownloadPrereq custom action fails with a return code of 3. I've generated a versbose log, but I don't see any additional details as to w...
Daniel, Thanks for the suggestions, but it still isn't working for me. I've tried the following: - Define the post-install prerequisite as a URL Prerequisite - Configure the prerequisite package to "Register product with Windows Installer" - Configure the prerequisite package to not "Register produc...
I just sent you a simple set of projects and other files for reproducing the issue. Note that I'm using a Post-Install prerequisite instead of a feature-based prerequisite, because I want the application to install before the prerequisite files are installed.
Due to the size of the installation package, and confidentiality reasons, I cannot send the AIP and associated files for this project. However, I can try to reproduce it with a smaller example and send that instead.
