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byvclamnet
Tue Mar 09, 2010 5:38 pm
Forum: Common Problems
Topic: Installer does not install all files only shortcut
Replies: 3
Views: 3503

Re: Installer does not install all files only shortcut

I will send you the aip file. Where do I find the verbose log file? will it still available now that I have a successful install?
Thanks,
Vinh,
byvclamnet
Tue Mar 09, 2010 2:09 pm
Forum: Common Problems
Topic: Installer does not install all files only shortcut
Replies: 3
Views: 3503

Installer does not install all files only shortcut

Hi, I have noticed this behaviour before but I didn't keep track of it until yesterday when my user try to run the installer and they encountered the error "directory is already exist, do you want to choose a different directory?" The installer was build using version 7.5.1 This error does not occur...
byvclamnet
Tue Jan 26, 2010 7:43 pm
Forum: Common Problems
Topic: How to run utilitiy program at the end of the install
Replies: 1
Views: 2348

How to run utilitiy program at the end of the install

Hi, I need to execute a utilitity program after the installation is done. I saw the diaglog box has 2 checkbox to launch readme and installed application. I want to include my utility program at this step so I can modify the application configuration file. Can someone show me how to do this? Thanks,...
byvclamnet
Fri Sep 26, 2008 2:13 pm
Forum: Common Problems
Topic: How to using auto updater with ftp
Replies: 6
Views: 6778

Re: How to using auto updater with ftp

It is understandable and thank you for your help on troubleshooting this problem.
Vinh,
byvclamnet
Thu Sep 25, 2008 6:48 pm
Forum: Common Problems
Topic: How to using auto updater with ftp
Replies: 6
Views: 6778

Re: How to using auto updater with ftp

Cosmin, Thanks for your help! This is what I meant since the only choice I have for the updates.txt file is http or file url, this file must be located on a web server and the rest of the actual installer can be located on the same web server or ftp server or file server. Any chance of provide suppo...
byvclamnet
Thu Sep 25, 2008 2:35 pm
Forum: Common Problems
Topic: How to using auto updater with ftp
Replies: 6
Views: 6778

Re: How to using auto updater with ftp

Cosmin,
Are you saying I must have the updates.txt file on http server and the actual installer files on ftp server?
Thanks,
Vinh,
byvclamnet
Thu Sep 25, 2008 12:47 am
Forum: Common Problems
Topic: How to using auto updater with ftp
Replies: 6
Views: 6778

How to using auto updater with ftp

Hi, I am trying to incorporate auto updater in my program and keep getting this error message "The server returned extended information" Here is what I have under the updater.ini URL=ftp://user:password@company.com/download/updates.txt and the click for update is using the following command "c:\prog...
byvclamnet
Tue Sep 16, 2008 4:08 pm
Forum: Common Problems
Topic: Required disk1.cab?
Replies: 3
Views: 8842

Re: Required disk1.cab?

Hi Ionut,
I figured it might be something like that...
Thank you for your quick respond!
Vinh,
byvclamnet
Thu Sep 11, 2008 3:17 pm
Forum: Common Problems
Topic: Required disk1.cab?
Replies: 3
Views: 8842

Required disk1.cab?

Hi, The installer stop working after I added a Help folder under Application Folder. The compile run fine. I only received the error message during the installation so I use the run and log option to see what happen and noticed it stop at copying a GIF file. I upgraded advancedInstaller from 6.4 to ...
byvclamnet
Wed Jul 16, 2008 4:56 pm
Forum: Common Problems
Topic: Updater does not work after upgrade to 6.4
Replies: 1
Views: 2610

Updater does not work after upgrade to 6.4

Hi, I upgraded to the version 6.4 and now my updater does not work. I received error message "The system cannot find the file specified." when I click on the check for updates link. I haven't changed anything on the path name. I even uninstall my software and reinstall it and still received the same...
byvclamnet
Wed Mar 12, 2008 8:21 pm
Forum: Common Problems
Topic: How to Properly use version#, product code, upgrade code
Replies: 1
Views: 3217

How to Properly use version#, product code, upgrade code

According to Microsoft (MSDN) Windows Installer Guide: Minor upgrade - will not have product code change but only product version# change Major upgrade - both product code and version# change Advanced Installer only have version# in the format x.x.x so everytime I change a version# from 8.0.1 to 8.0...
byvclamnet
Wed Mar 12, 2008 7:45 pm
Forum: Common Problems
Topic: Project product code changed when upgrade to 6.2
Replies: 3
Views: 4237

Sorry for the miscommunication without proper detail testing on the issue. Advanced Installer does not change the product code unless the version# change regardless of minor or major number and only when respond to the question change product code. I have question on the proper usage of the product ...
byvclamnet
Tue Mar 11, 2008 7:10 pm
Forum: Common Problems
Topic: Project product code changed when upgrade to 6.2
Replies: 3
Views: 4237

I found answer to my question for #1 and #3 using note pad to open the *aip file.
It would be nice to see these GUID on the project GUI instead of open up the project file in notepad.
Vinh,
byvclamnet
Tue Mar 11, 2008 6:34 pm
Forum: Common Problems
Topic: Project product code changed when upgrade to 6.2
Replies: 3
Views: 4237

Project product code changed when upgrade to 6.2

Hi, After upgrading advanced Installer from 6.1.1 to 6.2, it change my product code without notifying me. I deployed my new msi and my network guy found out that the product code has change and cause his logon script to not work properly. 1. Is there a way to look at the product code beside using Or...
byvclamnet
Thu Feb 28, 2008 6:53 pm
Forum: Common Problems
Topic: Uninstaller to not delete folders
Replies: 6
Views: 6442

Thank you!
I am new to this and there is a lot to learn here :)

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