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byciprian
Fri Jul 17, 2009 7:44 am
Forum: Common Problems
Topic: AI 7.1.1 not well tested
Replies: 1
Views: 4113

Re: AI 7.1.1 not well tested

Hi, I am sorry to hear that. The very reason we are making releases so often is to discover problems like these as early as possible and fix them. If you are not satisfied, we can refund your license at any time. Just let us know. We are working very hard on making AI as robust as possible but indee...
byciprian
Fri May 29, 2009 3:21 pm
Forum: Common Problems
Topic: Custom action before uninstall remove files
Replies: 1
Views: 4374

Re: Custom action before uninstall remove files

Hi, The problem is that when uninstalling the application the DLLs are not being unregistered. There is no other application using the DLLs. You can generate an uninstall log in order to determine what might cause this. http://www.advancedinstaller.com/user-guide/qa-log.html What I need to know is h...
byciprian
Fri May 29, 2009 1:35 pm
Forum: Common Problems
Topic: Unexpected Directory Opens after install
Replies: 5
Views: 7366

Re: Unexpected Directory Opens after install

Hi,

Please send the AIP file (or a simple test case) to support at advancedinstaller dot com so we can reproduce this behavior and determine what causes it.

Best regards,
Ciprian
byciprian
Fri May 29, 2009 7:21 am
Forum: Common Problems
Topic: Chained packages fail to reinstall with AI 7.0.1
Replies: 3
Views: 5395

Re: Chained packages fail to reinstall with AI 7.0.1

Hi Jorge,

Please send the AIP fie and the installation logs to support at advancedinstaller dot com so we can investigate this.

Best regards,
Ciprian
byciprian
Wed May 13, 2009 3:28 pm
Forum: Common Problems
Topic: Uninstall - custom actions
Replies: 4
Views: 6911

Re: Uninstall - custom actions

Hi,
I'm accessing the property in my vbscript using Session.Property("APPDIR").
You should not retrieve the APPDIR property but CustomActionData. It will contain the value of APPDIR.

Code: Select all

Session.Property("CustomActionData")
Regards,
Ciprian
byciprian
Wed May 13, 2009 2:41 pm
Forum: Common Problems
Topic: Is it advanced updater working successfully while launching
Replies: 3
Views: 4912

Re: Is it advanced updater working successfully while launching

Hi Satya,
Is it advanced updater working successfully while launching with application only not with system service?
The updater was not designed to be launched from a system service. I have added this on our list of improvements. I'm afraid that there is no workaround for this.

Regards,
Ciprian
byciprian
Wed May 13, 2009 2:34 pm
Forum: Common Problems
Topic: Uninstall - custom actions
Replies: 4
Views: 6911

Re: Uninstall - custom actions

Hi, Firstly, the property that I’d like to ‘send’ to my vbscript is the application directory (formatted as [ProgramFilesFolder][Manufacturer]\[ProductName] as per the Product Details view). This is not getting passed to my script. How is this achieved? I assume the property should be deferr3d as we...
byciprian
Wed May 13, 2009 2:01 pm
Forum: Common Problems
Topic: MsgBox Session.Property("APPDIR") return ""
Replies: 1
Views: 3810

Re: MsgBox Session.Property("APPDIR") return ""

Hi,

Please note that this custom action will fail during installation. It should be:

Code: Select all

MsgBox Session.Property("APPDIR")
Also you cannot access properties from a deferred custom action. You should set it to "Immediate execution".

Best regards,
Ciprian
byciprian
Wed May 13, 2009 1:31 pm
Forum: Common Problems
Topic: I want overwrite all files
Replies: 4
Views: 6782

Re: I want overwrite all files

Hi, My question is: is there a way to enable the "Always overwrite" by default? Like a project property or something? I'm afraid not. You will have to manually add the flag. Please note that can add the flag using multiple selection on files. In the next version of AI this option will be available p...
byciprian
Wed May 13, 2009 12:34 pm
Forum: Common Problems
Topic: I want overwrite all files
Replies: 4
Views: 6782

Re: I want overwrite all files

Hi,

In order to to this just enable the "Always Overwrite" option in the file properties dialog (Version tab).

http://www.advancedinstaller.com/user-g ... ialog.html

Best regards,
Ciprian
byciprian
Wed May 13, 2009 11:57 am
Forum: Common Problems
Topic: Getting ODBC name into a variable
Replies: 6
Views: 8059

Re: Getting ODBC name into a variable

That I would always need to set the name of the ODBC in the AI ODBC view AND the same text in the Install params to be used anywhere else?
Yes for the moment. I have added on our to do list to improve this in the future.

Best regards,
Ciprian
byciprian
Wed May 13, 2009 11:18 am
Forum: Common Problems
Topic: Getting ODBC name into a variable
Replies: 6
Views: 8059

Re: Getting ODBC name into a variable

This is possible. Just create a property in the "Install Parameters" with the desired value. You can then use that property in all formatted and pseudo-formatted fields.

Regards,
Ciprian
byciprian
Wed May 13, 2009 11:15 am
Forum: Common Problems
Topic: /NewPrerequisite command problem
Replies: 4
Views: 5821

Re: /NewPrerequisite command problem

Hi Patrick,

Enclose the prerequisite name in quotes as it contains spaces, ("Borland C") and there shouldn't be any more problems.

Best regards,
Ciprian
byciprian
Wed May 13, 2009 10:56 am
Forum: Common Problems
Topic: Getting ODBC name into a variable
Replies: 6
Views: 8059

Re: Getting ODBC name into a variable

Hi,

What do you mean by "ODBC setup scrren"? If you are referring to the data entered in the AI ODBC view, I'm afraid that it cannot be stored in a property because those fields are not formatted.

Best regards,
Ciprian
byciprian
Fri Oct 03, 2008 12:37 pm
Forum: Common Problems
Topic: MSM Import problems
Replies: 3
Views: 5356

Re: MSM Import problems

Hi, First and the most obvious: if you import and then save the project - you can't open it anymore (different errors may appear, most probably similar to this "row with id TARGET already exists") The error appears because of a AI bug. Thank you for bringing it to our attention. It shall be fixed in...

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