Community
FAQ Community User guide Contact Customer Info

Search found 4513 matches

Go to advanced search

byDan
Thu Feb 22, 2024 9:06 pm
Forum: Common Problems
Topic: Licence retrieval issue
Replies: 4
Views: 2427

Re: Licence retrieval issue

Hi Advanced Installer Community,

All services are up and running!

Thank you for your understanding.

Best regards,
Dan
byDan
Thu Feb 22, 2024 6:02 pm
Forum: Common Problems
Topic: Licence retrieval issue
Replies: 4
Views: 2427

Re: Licence retrieval issue

Hi, Indeed, there is an issue currently impacting the license registration for Advanced Installer for the automatic build servers. Seems that UI registration is possible, but very slow. Our technical team is actively working to identify and address the root cause of this problem. We appreciate your ...
byDan
Fri Feb 09, 2024 4:47 pm
Forum: Sample Projects
Topic: File Association and Context Menu Options
Replies: 0
Views: 20451

File Association and Context Menu Options

Hello Advanced Installer Community! Before diving in Advanced Installer support for file association and context menu options, let's first clarify the meaning of each option. File association File association in Windows refers to the mapping of file types to the applications that are used to open t...
byDan
Tue Feb 06, 2024 10:29 am
Forum: Sample Projects
Topic: Solution for Handling Files with Invalid or Unrecognized Signatures
Replies: 0
Views: 23976

Solution for Handling Files with Invalid or Unrecognized Signatures

Hello Advanced Installer Community, I recently encountered an issue during the build process with Advanced Installer and wanted to share my experience, hoping it might help others facing similar challenges. The Problem: During a project build in Advanced Installer, I received a warning indicating th...
byDan
Thu Feb 01, 2024 3:02 pm
Forum: Common Problems
Topic: Premium Support vs. Priority Support
Replies: 3
Views: 6926

Re: Premium Support vs. Priority Support

Hi Stefan, I'd like to highlight that our Premium Support offering encompasses a comprehensive range of services to ensure that you receive the highest level of assistance and priority. In addition to the Priority Support benefits, Premium Support includes other valuable components: Support Tickets ...
byDan
Sun Jan 28, 2024 5:54 pm
Forum: Building Installers
Topic: Updater.exe keeps running in case of error
Replies: 4
Views: 18868

Re: Updater.exe keeps running in case of error

Hi, Please make sure you define proper settings for the scheduled task, as you can configure the task in case of a failure. ScheduledTask Settings.png Check the New-ScheduledTaskSettingsSe options. Another approach that you can use is withing your application, periodically check to see if any check ...
byDan
Fri Jan 12, 2024 4:54 pm
Forum: Building Installers
Topic: Security Permissions Blocking MSIX Execution after Installation
Replies: 1
Views: 21358

Re: Security Permissions Blocking MSIX Execution after Installation

Hi, It's not very clear for me the security permission that is blocking your app after MSIX installation, so I would like to take a better look at this. Could you kindly share your MSIX package with us for a more thorough investigation? You can securely send it to our email address at support at adv...
byDan
Sun Jan 07, 2024 7:17 pm
Forum: Sample Projects
Topic: Validate User Input for Password Complexity
Replies: 0
Views: 121854

Validate User Input for Password Complexity

Hi, Whenever the user is asked to enter a password that is latter used. e.g. creating a user on the machine net user /add username password we should always make sure that the password meets the security standards: at least 8 character long includes a special character includes an upper-case charact...
byDan
Tue Oct 17, 2023 8:57 am
Forum: Common Problems
Topic: Signing with Digicert Keylocker
Replies: 5
Views: 30467

Re: Signing with Digicert Keylocker

Hi, Can you please confirm that signing works as expected outside the Advanced Installer e.g. in terminal? We were able to workaround this error by using the SignTool for signing . Note that you need to download a copy of the certificate . Import the public key of the certificate to the Certificate ...
byDan
Thu Aug 03, 2023 1:06 pm
Forum: Common Problems
Topic: What happened to 20.9 upgrade
Replies: 9
Views: 35603

Re: What happened to 20.9 upgrade

Hi, With the 20.9 version of Advanced Installer, we introduced a major redesign of the Prerequisite support. However, after the release, we discovered some issues that were not covered by our testing, leading to unexpected behavior for some use cases. We are actively working on addressing these issu...
byDan
Tue Jul 25, 2023 10:27 am
Forum: Sample Projects
Topic: Abort installation based on a custom scenario
Replies: 0
Views: 178536

Abort installation based on a custom scenario

Hello, While Advanced Installer provides a comprehensive list of predefined launch conditions to ensure smooth installations, there are situations where a custom approach becomes necessary. One such scenario is when you need to abort the installation based on specific conditions, like checking if th...
byDan
Wed Apr 19, 2023 11:07 am
Forum: Common Problems
Topic: Pre-requisite installation on Windows 7
Replies: 4
Views: 31145

Re: Pre-requisite installation on Windows 7

Hi, If the client is using 7-zip to verify the package, it means that they are checking the integrity of the archive files in the package. This is a good practice to ensure that the files have not been corrupted during the transfer or storage process. However, it's important to note that verifying t...
byDan
Thu Dec 08, 2022 8:22 am
Forum: Common Problems
Topic: Install fails due to AI_ResolveLocalizedCredentials error
Replies: 4
Views: 45571

Re: Install fails due to AI_ResolveLocalizedCredentials error

Hi Colin, The AI_ResolveLocalizedCredentials action is added automatically in a project if we detect some scenario regarding user or group accounts localization . As it looks like, the installation seems to fail during the upgrade phase, while the old version is uninstalled. The previous action that...
byDan
Thu Dec 01, 2022 12:39 pm
Forum: Sample Projects
Topic: Configure runtime/prerequisite installation (e.g. PostgreSQL) with the installer
Replies: 0
Views: 318002

Configure runtime/prerequisite installation (e.g. PostgreSQL) with the installer

Hello, If your application requires any runtime to be present on the target machine so that your application can work as expected, then you can add it as a prerequisite . In the below tutorial, we will add the PostgreSQL v.15.1 to be installed by the setup. We will add it from its online location , ...
byDan
Mon Nov 07, 2022 6:57 am
Forum: Common Problems
Topic: Updater Errors
Replies: 1
Views: 36767

Re: Updater Errors

Hello, 19 sites had an error 0xE000000E. I ran the scheduled task manually at two sites that encountered the error and it ran successfully. I've currently left the others alone to avoid interfering with the business's operations. This error is returned by the Updater.exe when the signature of the up...

Go to advanced search